# Administrative assistant CV example and résumé tips

> An administrative assistant CV example that turns everyday office work into clear achievements, with the skills, keywords and interview questions to prepare.

Updated 2026-10-07 by Litjob. Web version: https://getlitjob.com/cv-examples/administrative-assistant

Administrative work keeps everything running, but it is easy to describe as a list of duties. This example shows an assistant who makes their reliability visible with volumes, time saved and systems they improved.

## Sample CV

The person and companies below are fictional.

### Aisha Rahman, Administrative Assistant

Organised administrative assistant with 4 years supporting busy offices and senior managers. I manage diaries, documents and office systems so everyone else can focus on their work.

#### Experience

**Administrative Assistant, Lakeshore Property Group** (Toronto), 2022 to present

- Support 3 directors with calendars, travel and meeting preparation, handling 30+ meetings a week.
- Set up a shared filing system in SharePoint that cut time spent searching for documents.
- Process 150 supplier invoices a month and reconcile office spending against budget.
- Organise 4 company events a year for up to 120 guests.

**Receptionist and Office Administrator, Riverside Dental Clinic** (Mississauga), 2020 to 2022

- Managed bookings for 4 dentists, reducing missed appointments with SMS reminders.
- Handled patient records and billing with full confidentiality.

#### Education

- Diploma, Office Administration, Seneca Polytechnic (2020)

#### Skills

- Administration: Diary management, Travel booking, Minute taking, Invoice processing, Event coordination
- Tools: Microsoft 365 (Outlook, Excel, Word), Google Workspace, SharePoint, QuickBooks

## Administrative assistant summary examples

**Entry level:** Reliable school leaver with retail and volunteer experience, confident with Microsoft Office and Google Workspace. Typing speed of 60 words per minute and a strong eye for detail.

**Executive assistant:** Executive assistant with 9 years supporting CEOs and boards. Manage complex international travel, board papers and confidential communications.

## Skills for a administrative assistant CV

- Hard skills: Diary and calendar management, Microsoft 365 or Google Workspace, Document management and filing, Minute taking, Basic bookkeeping or invoice processing, Travel and event coordination, Typing speed and accuracy
- Soft skills: Organisation, Discretion, Anticipating needs, Friendly, professional communication (show these through your bullet points)

## Keywords recruiters and ATS look for

administrative assistant, office administration, diary management, calendar management, Microsoft Office, data entry, scheduling, minute taking, record keeping, customer service, travel arrangements, invoicing

Compare your CV with a specific job ad using the free CV keyword checker: https://getlitjob.com/cv-keyword-checker

## Bullet points: before and after

- Weak: Answered phones and emails.
  Stronger: Managed a shared inbox of 200 emails a day, replying to routine queries within 4 hours.
- Weak: Organised meetings.
  Stronger: Scheduled 40 meetings a week across 3 time zones without double bookings.
- Weak: Did filing.
  Stronger: Digitised 5 years of paper records, freeing a storage room and speeding up audits.
- Weak: Ordered office supplies.
  Stronger: Switched office suppliers and saved 15% on annual supply costs.

## Tips for administrative assistant CVs

### Turn duties into achievements

Ask what was better because you were there: faster, cheaper, more organised. Then say so with a number.

### List software by name

Outlook, Excel, SharePoint, Google Workspace or a booking system. Employers filter for specific tools.

### Show who you supported

Supporting a team of 5 is different from supporting a director or a whole office. Make the scope clear.

### Make your CV flawless

Administrative roles test attention to detail. Consistent formatting and zero typos are part of your application.

## Administrative assistant interview questions

### How do you prioritise when several people need things urgently?

Explain how you check deadlines and importance, and how you communicate delays.

### Tell me about a time you handled confidential information.

Show discretion without revealing details.

### Which tools do you use to stay organised?

Name real tools and a simple system you rely on.

### Tell me about a process you improved.

Small wins count: a filing system, template or checklist that saved time.