# Business analyst CV example and résumé tips

> A business analyst CV example showing requirements, process improvement and stakeholder work, with the keywords and bullet points recruiters screen for.

Updated 2026-10-07 by Litjob. Web version: https://getlitjob.com/cv-examples/business-analyst

Business analysts sit between the business and the people who build solutions. This example shows a BA who proves it with process savings, clear requirements and projects that shipped because the analysis was right.

## Sample CV

The person and companies below are fictional.

### Tunde Bakare, Business Analyst

Business analyst with 5 years in banking and insurance. I map processes, turn messy needs into clear requirements, and work with developers and testers until the solution does what the business needs.

#### Experience

**Business Analyst, Crestline Bank** (Lagos), 2022 to present

- Mapped the account-opening process across 4 teams and removed 6 manual steps, cutting average opening time from 3 days to 1.
- Wrote requirements and user stories for a new loan origination system used by 120 branches.
- Ran user acceptance testing with 25 branch staff and tracked 180 defects to closure before launch.

**Junior Business Analyst, Shield Insurance** (Lagos), 2020 to 2022

- Analysed claims data in Excel and SQL to find bottlenecks, informing a redesign that reduced claim backlog by 35%.
- Documented current and future-state processes in BPMN for an outsourced claims system.

#### Education

- B.Sc. Economics, Obafemi Awolowo University (2019)

#### Skills

- Analysis: Requirements gathering, Process mapping (BPMN), User stories, Gap analysis, UAT
- Tools: Jira, Confluence, Visio, SQL, Excel, Power BI

## Business analyst summary examples

**Entry level:** Graduate with a background in operations support who has documented processes and gathered requirements for two internal tools. Strong in Excel and SQL, and working towards the ECBA.

**Senior:** Senior business analyst with 10 years leading analysis on core banking and ERP programmes. Built the BA practice’s templates and standards and mentor a team of 6 analysts.

## Skills for a business analyst CV

- Hard skills: Requirements gathering and documentation, Process mapping (BPMN, flowcharts), User stories and acceptance criteria, Gap and impact analysis, Data analysis with Excel or SQL, User acceptance testing (UAT), Agile and Waterfall delivery
- Soft skills: Asking good questions, Facilitating workshops, Clear writing, Managing conflicting stakeholder needs (show these through your bullet points)

## Keywords recruiters and ATS look for

business analyst, requirements gathering, business requirements, user stories, process improvement, process mapping, stakeholder management, UAT, gap analysis, SQL, agile, documentation

Compare your CV with a specific job ad using the free CV keyword checker: https://getlitjob.com/cv-keyword-checker

## Bullet points: before and after

- Weak: Gathered requirements from stakeholders.
  Stronger: Ran 12 workshops with finance and operations to define requirements for a new billing system.
- Weak: Improved business processes.
  Stronger: Redesigned the supplier payment process, saving 20 staff hours a week.
- Weak: Wrote documentation.
  Stronger: Wrote 140 user stories with acceptance criteria that guided a 6-developer team through 8 sprints.
- Weak: Did testing.
  Stronger: Led UAT with 30 users, catching 2 critical issues that would have stopped go-live.

## Tips for business analyst CVs

### Quantify the process, before and after

Time, steps, errors or cost removed are the clearest proof of a BA’s value.

### Name the systems and domain

Core banking, ERP, CRM or claims: domain knowledge is often the deciding factor in BA hiring.

### Show the full cycle

Include discovery, requirements, testing and adoption, so employers see you stay until the solution works.

### Mention technical depth honestly

SQL, data modelling or API basics help a lot, but only list what you could use in a test.

## Business analyst interview questions

### How do you handle stakeholders who want conflicting things?

Describe bringing them together, tying needs to business goals and agreeing priorities.

### Walk me through how you would gather requirements for a new system.

Cover stakeholders, current-state analysis, workshops, documentation and sign-off.

### What is the difference between a business and a functional requirement?

Business: what the organisation needs. Functional: what the system must do to support it.

### Tell me about a time your analysis changed a project’s direction.

Choose a real example with a clear before and after.