Summary
CIPD-qualified HR generalist with 5 years supporting teams of 150 to 600 people in retail and tech. I handle recruitment, employee relations and HR operations, with a focus on fair, consistent processes.
Experience
HR Officer—Brightwater Retail · Leeds · 2022 – Present
- Provide HR support to 600 employees across 12 stores and a head office.
- Manage end-to-end hiring for 80+ roles a year, reducing average time to hire from 42 to 28 days.
- Handle employee relations cases, including grievances and disciplinaries, in line with policy and employment law.
- Introduced exit interviews and a new onboarding programme that lowered first-year staff turnover by 15%.
HR Assistant—Codeforge · Manchester · 2020 – 2022
- Ran HR administration for 150 staff, including contracts, payroll inputs and absence records.
- Moved employee records to a new HR system (BambooHR) with no data loss.
Education
B.A. Psychology—University of Leeds · 2019
Skills
HR: Recruitment, Employee relations, Onboarding, HR policies, Absence management, Employment law basics
Systems: BambooHR, Workday, Excel, LinkedIn Recruiter
Certifications
- CIPD Level 5 Associate Diploma in People Management — CIPD · 2023