Summary
Product manager with 6 years in fintech and mobile products. I run discovery with real customers, make clear prioritisation calls, and measure every launch against the metric it was meant to move.
Experience
Senior Product Manager, Merchant Payments—Savanna Pay · Nairobi · 2023 – Present
- Led a team of 7 engineers and 2 designers to launch QR payments for small shops, reaching 25,000 active merchants in 9 months.
- Interviewed 60 merchants to find why sign-ups stalled; simplifying verification raised completion from 41% to 68%.
- Introduced quarterly outcome-based roadmaps that the company adopted for all 5 product teams.
Product Manager—Ride Along · Nairobi · 2020 – 2023
- Owned the rider app’s booking flow; redesigning pickup selection cut cancellations by 15%.
- Ran 20+ A/B tests a year with the data team and built a shared experiment log.
- Launched in-app support chat, reducing call-centre volume by 30%.
Education
B.Com. Finance—Strathmore University · 2018
Skills
Product: Discovery, Roadmapping, Prioritisation, A/B testing, User research
Tools: Jira, Figma, Amplitude, SQL (basic), Notion
Certifications
- Certified Scrum Product Owner (CSPO) — Scrum Alliance · 2021